Perspectrum – Insights on Autism and Neurodiversity in the Workplace

27
Apr 2023
169
The word inclusion is written in colorful blocks on a wooden table.

Author : Carla Clark, CPHR and Volunteer with the Wood Buffalo Chapter

Autism. Autistic Person. What do these phrases mean to you? Better yet, what do these phrases mean to your companies and business leaders?

I reached out to some neurotypical network connections with limited exposure to autism at work, and asked what their reactions would be if they were given the opportunity to hire a qualified autistic person for an open role, responses included “apprehensive,” “unknowns,” “challenges,” and “sounds like a lot of work”.

Interesting choices of words. As a non-autistic employer of HR professionals, I instantly thought of my own experiences of adding any new member to the work team. What thoughts have I had surrounding bringing a new person into my pre-established team? Apprehension. Challenges. Unknowns. A lot of work. It can take 8-12 months for a new hire to mesh into the new workplace, learn the role and culture, and start to really gel with the existing team.

If bringing a new hire on to the team is already a challenge filled with unknowns, then where does this sudden hesitation come in when you put autism into the mix?

Perspective, or as I called it in this article title, perspectrum. If employers and HR professionals do not have positive lived experiences working with, living with, or interacting daily with Autistic Spectrum Disorder (ASD) individuals, then the normal challenges and apprehensions with new hires will only be magnified and multiplied by fear. “How will accommodating impact me or my workplace?” “What does accommodation look like?,” or “What will this require of me”?.

Autism

The Autistic Self Advocacy Network (ASAN) put together a description of Autism, written about and for autistic people: “Autism is a developmental disability that affects how we experience the world around us… Autism has always existed. Autistic people are born autistic, and we will be autistic our whole lives. Autism can be diagnosed by a doctor, but you can be autistic even if you don’t have a formal diagnosis.” [1]

ASAN explains that Autism can affect how people think, communicate, move within, perceive, sense, and overall interact with the world. “There is no one way to be autistic. All of us experience autism differently, but we all contribute to the world in meaningful ways. We all deserve understanding and acceptance… It can take a lot of energy to live in a society built for non-autistic people.” [2]

Lack of Education or Awareness among Employers

I chatted with Margaux Wosk (they/them), Autistic Canadian artist and entrepreneur, Owner, and Operator of Retrophiliac, an online shop and wholesale business that specializes in autistic, neurodiversity, and queer affirming merchandise. Wosk shared about their experiences working for employers that were extremely supportive, and employers who were ignorant, and unsupportive. Wosk shared that they disclosed to a new employer pre-hire that they were autistic and provided a few resources on autism and specifically the accommodations they needed. Wosk mentioned fluorescent lighting, and sensory issues were two of the main accommodations. They had applied for an area in the business that was suitable for their skills and accommodation needs but was transferred to another area that did not use their skills, and furthermore had them working in and around freezers with fluorescent lighting and rapid temperature changes, a disaster for sensory challenged individuals. Outside of these major accommodation issues, it seemed that their employer did not take many steps to help Wosk with the social integration in the business, ”I really felt like no one wanted me there… I was, what felt like, intentionally treated worse than everyone else.”

Fen Bailey  [3] (they/she), Alberta-Based Public Sector Employee, talked to me about some of their experiences with working for an employer who did not understand their neurodiversity. “There is an element of frustration, for sure, that stems from needs going unheard and unmet while you channel all the energy you have into trying your best to meet their expectations. Those expectations are often indifferent to the autistic experience… and more frequently… are detrimental to an autistic person.” Bailey shared that they are a person who needs control over the stimuli in their environment. Outside of fluorescent lighting, loud sudden noises and repetitive noises can be deeply upsetting for her, even a nearby colleague with sinus issues could cause a full sensory-related meltdown. Accommodation for Bailey means an environment where they can wear a noise-cancelling headset on a regular basis and replacing fluorescent lights with softer lights or even just a lamp.

Aryn Green [4] (they/them) a BC-based employee in the agricultural field, recently went back to work after taking time off to raise kids. Green, recently diagnosed with ASD, was apprehensive to rejoin the workforce after years of work for large companies in the mining and engineering fields. “My career exhausted me, and I had no identity when I left… had I known what I know now, I could have found resources or solutions, and maybe coworkers wouldn’t have been so quick to judge.” Green’s workstyle is to identify problems and address them, but their approach and their mindset was not often understood, particularly by their leadership in past roles. “It really bothered me that my manager [at the time] was not knowledgeable of the lab procedures… I’m sure it was written in my report that I was defiant or resistant to authority,” Green wants HR professionals to be aware that there are so many autistic people undiagnosed, and that “social emotional ‘problems’ might not be [simply] a case of someone being difficult to work with.”

Employers Who Truly Accommodate

Prior to the awful experience described above, Margaux Wosk had worked as a supervisor in a retail business for an extremely accommodating employer, “having an employer who cared really meant the world to me. They knew that I was a neurodivergent, and they did everything they could to accommodate me and make me comfortable… I felt accepted and wanted in [that] environment, and … they really cared about the things I could do versus what I wasn’t able to do. [It] made a huge difference. When asked about some of those things they could do, Wosk mentioned their ability to retain a high volume of knowledge, affinity for problem solving, strong attention to detail, and customer focus. Wosk started their first business at age 14 selling vintage products on eBay and following their experiences in the ”employed” world, returned to retail in selling affirming merchandise to help others with finding and expressing their voices.

When asked what it was like to work for an employer who can truly accommodate her needs, Fen Bailey said “I’ll say this first: I have never worked for an employer that could fully meet every single need, and honestly, that’s ok. My current employer, however, has gone above and beyond what I had hoped for an expected… sick bank time… supplying me with as quiet a place to work as possible… sourcing a noise-cancelling headset for office use, to eventually transferring me out of the department I started in to another one to try and better meet my needs… there is an understanding that I may need to step away to regulate myself both emotionally and physically, with systems in place to ensure I am still working my full hours. … Both my team leader and manager … have been and continue to be incredibly understanding and willing to learn about how autism affects my day-to-day function both in and outside of the workplace… they’ve helped me put a contract in place … that lays out our responsibilities to each other, and while it hasn’t been perfect, I can say with confidence that they’ve truly done their best to accommodate me”.

Aryn Green had a challenging time in job interviews, constantly telling themselves to “look at [the interviewers’] faces from time to time… and not [engage in] info dumping about plants.” Green was really hemming and hawing about whether to disclose their autism at the interview stage. “The real barrier starts before you are even hired… [I heard] too many horror stories about friends disclosing [they are autistic] in interviews… because it makes employers/interviewers awkward on how to respond to it, or they have their own stereotypes about what autism is.” In the end Green decided not to disclose to their prospective employer, however, knew that regardless of any disclosure, it was apparent they were dealing with an inclusive leader. “The Owner… is lovely and embraces all people that she feels are a good fit.”

The Journey to ASD Inclusivity

Green cautions employers and HR professionals that someone who works excessively might not be “too ambitious” or passionate, and that someone who works slowly might not be “too cautious.” When it comes to inclusion for neurodiversity in the workplace, awareness is critical. Green suggests that “including a question like ‘do you have any sensory challenges that might need accommodations?’ could open up the door for more narrative surrounding actual acceptance and accessibility… [and] tells the interviewee that perhaps the potential employer is listening.”

“For autistic folks in customer-facing roles who want to make it work” counsels Bailey, “be kind to yourself, rest, and take care of yourself. Navigating emotional situations with clients will be exhausting, especially if you have to try and defuse the situation.”

Wosk left these final words on the journey to inclusivity: “I absolutely believe that with the right support system, and the right understanding, that autistic people can be an incredible asset to an employer… but [employers] have to understand the nuances that come with that… [employers need to] start doing some research about the situation or attend online seminars, but it will really help to expand their idea of what neurodiversity looks like in the workplace”.

Writing this article as a non-autistic person was a very educational and thoughtful experience. Margaux, Fen, and Aryn were incredibly supportive and helped me understand more about appropriate terminology. I do not purport to be a subject matter expert, or even consider myself as someone overly knowledgeable about autism, but I express humble gratitude for the learning experience, and how my learning might have the ability to spark a desire for learning in someone else.


[1] [2] https://autisticadvocacy.org/about-asan/about-autism/

[3] [4] Name changed for privacy and employment protection purposes.


The views and opinions expressed in this blog post belong solely to the original author(s) and do not necessarily represent the views and opinions of CPHR Alberta.

The views and opinions expressed in this blog post belong solely to the original author(s) and do not necessarily represent the views and opinions of CPHR Alberta.



There's Still Time to Learn, Connect, and Earn CPD Hours

By Jessica Jaithoo • September 29, 2026
As the year draws to a close, now is the perfect time to invest in your professional growth. Whether you're looking to maximize your remaining professional development (PD) budget, complete your CPD requirements, or build skills in emerging areas, CPHR Alberta's fall lineup offers practical learning opportunities designed for today's HR professionals. A Timely Conversation: Workplace Suicide Awareness and Prevention October's Suicide Prevention Month serves as an important reminder that mental health and wellbeing continue to be critical workplace priorities. HR professionals are often called upon to support employees, leaders, and teams through difficult situations. Our Workplace Suicide Awareness for HR Practitioners: Masterclass (October 28) , led by Tara Adams, Founder of Abridge Consulting, provides practical guidance on understanding suicide in the workplace, implementing prevention strategies, and creating a more supportive workplace culture. * Earn 3 CPD hours. Lead Through the AI Shift with Confidence Artificial intelligence is rapidly transforming the workplace, making AI literacy an increasingly important skill for HR professionals. Our 3-day AI Certificate (AI Adoption that improves productivity without overwhelming the organization December 9-11) and Leading Through the AI Shift – Master Class (November 4) provide practical insights into AI adoption, workforce transformation, and the evolving role of HR. Build the knowledge and confidence needed to support AI initiatives and help your organization navigate change. Learn on Your Schedule with Conference On-Demand Access more than 20 recorded conference sessions, including keynotes, concurrent sessions, micro-sessions, and expert panels, anytime and anywhere. Gain practical HR insights, access speaker resources and presentations, and learn at your own pace. * Earn up to 5 CPD hours. Build Expertise in High-Demand HR Areas In addition to our featured offerings, this fall's PD calendar includes opportunities to strengthen core HR competencies through: Law Symposiums across Alberta chapters (September, October and November) Investigation Report Writing Workshop (November 5) Investigation Interviewing Techniques Workshop (November 18) Conducting Credibility Assessments Workshop (December 2) Workplace Investigation Training Certificate (November 24-26 and December 8-10) These programs provide practical, immediately applicable knowledge that can help strengthen decision-making, reduce organizational risk, and enhance your effectiveness as an HR professional. Don't Forget Your Complimentary Learning Opportunities  As part of your membership, you also have access to a variety of complimentary professional development opportunities throughout the fall, including: Monthly member roundtables Noon-hour webinars: Expert-led discussions on topics such as managing intergenerational teams, workplace agility, and common recognition and rewards mistakes. Finish the Year Strong Don't let unused professional development dollars or outstanding CPD requirements carry into year-end. Explore our fall learning opportunities and invest in skills that will support your success today and into the future—then round out the year by reconnecting with your professional community. Join your HR community at one of our Holiday Mingles , taking place across the province this November and December. These gatherings offer a chance to celebrate the year, expand your network, and reconnect with colleagues before the holiday season. View the Professional Development Calendar

World Mental Health Day: Key Lessons for HR Professionals

By Jessica Jaithoo • September 28, 2026
Author: Volunteers from the Wood Buffalo Chapter Observed annually on October 10th, World Mental Health Day highlights the importance of promoting mental health awareness and improving access to mental health support worldwide. The day was established by the World Federation for Mental Health and is supported internationally by the World Health Organization. In Canada, mental health challenges increasingly affect workplace productivity, employee engagement, and organizational sustainability. For HR professionals in Alberta, World Mental Health Day provides an opportunity not only to raise awareness but also to evaluate policies, workplace culture, and leadership practices that support psychological safety. HR professionals have a significant role in ensuring compliance with provincial legislation while building supportive work environments that address emerging mental health risks. Recent Canadian research indicates that workplace mental health challenges are widespread and growing. Several key statistics illustrate the scope of the issue: 1 in 5 Canadians experiences a mental health problem each year (Employment and Social Development Canada). Mental health problems remain the leading cause of disability in Canada . Approximately 58% of employed Canadians are affected by a mental health diagnosis either personally or through a family member. 52% of employees report mental health challenges that affected their work performance , yet only 33% disclose these challenges to their employer . 39% of Canadian workers report experiencing burnout , demonstrating a significant increase compared with previous years. Nearly 47% of Canadians identify work as the most stressful part of their daily life . The economic implications are also substantial. Mental health problems cost the Canadian economy approximately $51 billion annually, including $20 billion directly related to workplace impacts such as absenteeism and reduced productivity. These statistics demonstrate that workplace mental health is no longer solely an individual concern; it is a strategic organizational issue requiring active engagement from HR and Business leaders. Alberta Legislative Context: HR Responsibilities HR professionals in Alberta must navigate both occupational health and safety requirements and workers’ compensation frameworks related to psychological injuries. The Alberta Occupational Health and Safety Act requires employers to ensure the health and safety of workers, which increasingly includes psychological health and safety. While the legislation traditionally focused on physical hazards, workplace harassment, violence, and psychosocial risks are now recognized as hazards that must be addressed through prevention and policy. Under Alberta OHS requirements, employers must: Identify workplace hazards, including psychological hazards such as harassment or excessive workload Implement prevention measures and policies addressing workplace violence and harassment Provide training and reporting mechanisms for workers In practice, this means HR departments must develop policies addressing psychological safety, respectful workplaces, and harassment prevention. Failure to address these risks may expose organizations to legal liability and regulatory scrutiny. Another legislative body of work comes through the Workers' Compensation Board (WCB) Alberta which recognizes that psychological injuries can occur as workplace injuries similar to physical injuries. It provides income replacement to workers with a diagnosed injury or illness that is shown to arise out of and in the course of employment. For HR professionals, this has several implications: Workplace psychological injuries may result in WCB claims Employers may need to participate in claim investigations and return-to-work planning Organizations must demonstrate that reasonable steps were taken to prevent psychological harm Key Lessons for HR Professionals Integrate Psychological Safety into Workplace Safety Programs Mental health should be treated as part of occupational health and safety rather than a separate wellness initiative. HR professionals should integrate psychological risk assessments into safety management systems and identify workplace factors such as: excessive workloads toxic workplace culture violence, harassment or bullying lack of managerial or organizational support Proactive management of these risks can reduce absenteeism, disability claims, and employee turnover. Train Managers to Respond to Mental Health Concerns Managers often serve as the first point of contact when employees experience psychological distress. However, research shows that many supervisors feel unprepared to address mental health issues effectively. HR professionals should implement training programs that equip leaders to: recognize early signs of burnout or distress conduct supportive workplace conversations connect employees to resources such as Employee Assistance Programs Managerial support is particularly important, as studies show that support from managers and coworkers significantly improves workplace mental health outcomes. Address Workplace Stigma Despite increasing awareness, stigma remains a major barrier to mental health support. A significant proportion of Canadian employees report that they would hesitate to disclose mental health challenges due to fear of career consequences. HR professionals can reduce stigma by: encouraging senior leaders to discuss mental health openly integrating mental health awareness campaigns into workplace culture ensuring confidentiality when employees seek support Strengthen Workplace Supports Effective mental health support systems may include: Employee Assistance Programs (EAPs) flexible work arrangements mental health leave policies access to counselling services Research suggests that time off, flexible schedules, and supportive management are among the most effective workplace mental health supports. For HR professionals in Alberta, World Mental Health Day serves as an important reminder that mental health is both a legal responsibility and a strategic workforce issue. Organizations that prioritize psychological safety and employee wellbeing are better positioned to reduce disability claims, improve employee engagement, and retain skilled workers in a shrinking talent pool. With rising burnout levels, increasing psychological injury claims, and evolving legislative expectations, HR professionals in Alberta must take a leadership role in promoting mental health and wellbeing in the workplace. By aligning organizational practices with occupational health and safety requirements, supporting employees experiencing psychological challenges, and fostering open workplace cultures, HR professionals can help create healthier and more sustainable workplaces for the future.

Why Workforce Analytics Requires More Than Technology

By Jessica Jaithoo • September 10, 2026
Author: Eleanor Hecks As workforce analytics becomes more sophisticated, organizations have more ways to understand how work gets done. But introducing these tools without clear communication can create uncertainty around privacy, data use and employee trust. HR leaders should make the purpose and boundaries of these tools clear from the start. The Rise of Employee Monitoring The workforce analytics market has reached $2.92 billion in 2026 as organizations pursue hybrid-work optimization, data-driven talent decisions and AI-powered analytics. Within this broader market, organizations are increasingly using tools such as productivity-monitoring software, keystroke logging, application and activity tracking and other systems that analyze employees' work patterns. These technologies can give HR greater visibility into workloads, staffing needs, productivity and broader workforce trends. However, as these tools become more sophisticated, HR also needs to consider how employees will understand and respond to data collection. What Can Go Wrong When Employers Introduce Productivity Trackers? Problems can arise when employees do not know what information the organization collects or how it will use it. Workers may worry that screenshots or time away from a device could become measures of their value or performance. These concerns are worth taking seriously. The American Psychological Association found that 45% of workers who experienced workplace monitoring said their work environment had a negative impact on their mental health. The finding highlights why HR should consider the employee experience when introducing these tools. Building Trust in Workforce Analytics Introducing monitoring works best when employees understand the decision and see themselves as part of the process. Transparency and early communication often build confidence and trust. Address Employee Concerns Before They Become Questions HR should explain the basics before introducing the software, including which activities the system will track and which it will ignore. Managers should also let teams know whether the tracker data can influence performance decisions. Proactively explaining the tool's capabilities and limitations can help prevent an unexpected discovery from becoming a trust issue. Have a Clear Purpose for the Technology HR should identify the specific problem before choosing a solution. This becomes especially important as organizations race to adopt emerging technologies without defining clear objectives first. This pattern is visible in how many companies are currently approaching AI adoption. A survey found that about half of organizations have deployed AI or plan to do so this year, but only one-third have a strategy for it. These numbers show that organizations are implementing tools simply because they feel like they “should,” faster than they can define what success looks like. Workforce analytics tools — many of which now include these AI-powered features — present the same challenge. “We need to use more tools that integrate AI” or “Everyone else is tracking productivity” are not strategies. Without a clear purpose, HR may collect more data than it needs or track metrics that don't align with actual business decisions. Before selecting a monitoring tool, HR should determine what it needs to learn and what decisions the data will support. Explain the Difference Between Aggregate and Individual Data Employees should understand whether HR is looking for broader workforce patterns or evaluating individual behavior. Aggregate data might show that a department is consistently handling a heavy workload, while individual data could reveal how a specific employee spends their time. Making this distinction clear can reduce uncertainty about how the organization will use employee information. Build Trust Through Inclusive Practices Employee involvement should begin before committing to a vendor or a tool. Representatives can help assess what a system collects and whether intrusive features align with organizational goals. HR can invite employees to ask questions and solicit their feedback on monitoring policies. California's proposed AB 1883 illustrates the emerging regulatory conversation around workplace monitoring. The bill seeks to prohibit employers from using workplace surveillance tools that predict emotional states or collect neural data. As proposed legislation, it is not currently a requirement for California employers, but it demonstrates how policymakers are beginning to address newer forms of workplace surveillance. Trust Starts Before the Monitoring Does Workforce analytics can deliver real insight into workforce needs. Organizations that communicate openly about purpose and involve employees often create monitoring systems that support better resource allocation and planning.
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