Mental Health in the Workplace – Information and Tools for HR Professionals

18
May 2023
271
A man in a suit is shaking hands with another man in a white shirt.

Author: CPHR Alberta Calgary Chapter Committee

According to the Mental Health Commission of Canada, one in four Canadians, in any given week, cannot work due to mental health problems or illnesses. Besides reduced productivity, mental health issues can also lead to increased absenteeism, higher healthcare costs, decreased job satisfaction, and impaired workplace relationships, causing substantial losses for individuals and organizations. To help- HR professionals get to the bottom of this human energy crisis and provide practical tips to create more awareness around mental health in your organizations, the Calgary Chapter Committee interviewed the owner of Abridge Consulting and workplace mental health expert  Tara Adams  and CEO of Headversity and Psychiatrist  Dr. Ryan Todd.

First, let’s look at common stressors that can impact our mental health.  Dr. Todd shared that some of the top stressors according to the American Psychological Association are health, finances, family, and work, the “four big buckets” as he put it. He pointed out that major shifts in any of those buckets will impact people’s mental health. Specific to the workplace, Tara identified a few primary stressors such as workload, lack of clarity, changes in the workplace, and relationships with colleagues or supervisors, with workload being the most common.  Dr. Todd and Tara both emphasized the impact of change on people’s mental health. Identifying the common stressors in the workplace help direct our efforts.

How do we approach the topic of mental health at work? What can we as HR professionals do to reduce the stigma around it? Talking about mental health, we need to be mindful of our language. Tara stressed that language matters and can significantly impact individuals with mental health concerns. She advocates the use of “people-first language,” for example, using words like “I live with depression” instead of saying “I’m depressed.” Also, avoid trivializing words such as "crazy" or "psycho” and using mental illnesses as adjectives. She also underscores the importance of being mindful of our body language and tone of voice when communicating with people.

Dr. Todd believes in leading a conversation with care and empathy. A lot of us are afraid to have these conversations and ask ourselves “Am I going to get sued?”, “What if I bring something up and I don’t know how to handle it?”, and “I don’t have the training, so how do I possibly do this?” He suggested if we see someone struggling, try to point out in a nonjudgmental way things we have noticed.

"When we lead the conversation with the most amount of care and empathy, genuinely trying to help that person, there is nothing but good that can come from that conversation – Dr. Ryan Todd”

Both Dr. Todd and Tara believe that HR professionals play a crucial role in advocating and creating awareness around mental health in the workplace.

Here are four suggestions on how we can best lean into this role:

  1. Understand our role in supporting employees with mental health distress. At the same time, we need to know our boundaries and understand that we are not clinicians. 
  2. Educate ourselves on how to have mental health conversations and how to upskill our employees in core mental health skills like energy management and resilience.
  3. Be role models by acknowledging we are human too with good and bad days. Take care of our own mental health as we can’t serve others from an empty cup.
  4. It is essential to be fluent in both internal and external resources which can help employees with mental health concerns. 

“HR professionals should know their roles and create boundaries and make the HR team a key stakeholder group for receiving training and tools. – Tara Adams” 

There are a variety of tools we can use to assess the mental health of the people in our organization. Dr. Todd believes in scalable data tools and urges us to employ more ways to measure preventative mental health and provide people access to tools as well as the best content that is evidence-based. Tara's recommends three mental health assessment tools:

  1. Using data from surveys, vendors, tools, and consultants. 
  2. Collecting anecdotal evidence from employees and leaders and comparing the data trends with the conversations we have. 
  3. Using storytelling as a powerful tool to assess the mental health of employees, where we can collect success stories and learn from not-so-successful stories. 

Tara and Dr. Todd believe in adopting a proactive approach to mental health in the workplace, which involves shifting resources towards prevention, allowing for earlier intervention, and creating a strong business case. It also means integrating workplace mental health into onboarding and leadership development strategies to remove any existing stigma. By doing so, training for specific departments or teams only will not be required, which may benefit more employees. An example of a proactive approach to Dr. Todds is prioritizing leaders in training relating to mental health. Dr. Todd has witnessed a lot of success in training leadership first and having the rest of the organization follow with scalable training.   

HR professionals also have a role to play in coaching managers on managing their teams' mental health. Tara suggested four simple ways in which managers can support their teams during Mental Health Week:

  1. Give the team time to invest in their mental health, such as offering time off, encouraging mindfulness, or providing other mental health support options. 
  2. Make time to learn about workplace mental health resources and policies. 
  3. Connect one-on-one with team members to understand their mental health concerns and offer support. 
  4. Remind team members about Employee Family Assistant Programs (EFAP). 

To conclude, we extend our deep appreciation to Tara and Ryan for sharing their strong belief in advocating for a comprehensive workplace mental health strategy and resources as well as practical guidance to address the challenge of mental health in the workplace. For more information, please connect directly with either  Tara Adams  or  Dr. Ryan Todd


The views and opinions expressed in this blog post belong solely to the original author(s) and do not necessarily represent the views and opinions of CPHR Alberta.

The views and opinions expressed in this blog post belong solely to the original author(s) and do not necessarily represent the views and opinions of CPHR Alberta.



What HR Leaders Are Telling Us Their Organizations Need Right Now

By Marina Perkovic • July 22, 2026
At the CPHR Alberta Conference, we asked HR leaders one question: What leadership capability matters most for the future of your organization? Leaders picked up a star and placed it beside their answer. By the end of the conference, HR leaders cast 131 votes across 16 capabilities. Three stood out, with two tied for first place. Here is what they told us. What the Data Showed The capabilities on the board came from Bright Wire's PLUS Leadership Framework, a proprietary model built to define what effective leadership looks like across every level of an organization and is organized across four dimensions: Courageous Coach-Like Disciplined for Results and Relational The results below reflect the capabilities HR professionals believe matter most. 

The Business Case for Sleep: What HR Professionals Need to Know

By Jessica Jaithoo • July 9, 2026
Author: Robin Daultani Mental health support. Fitness benefits. Stress management resources. Workplace wellness programs have evolved significantly over the past decade. Yet one foundational pillar of employee health and performance remains conspicuously absent from most wellness strategies: sleep. The cost of this gap is staggering. A landmark RAND Corporation study¹ found that insufficient sleep costs the Canadian economy up to $21.4 billion annually, through a combination of absenteeism and reduced productivity. A Gallup study² reinforced this finding, showing that poor sleepers report more than double the rate of unplanned absences compared to other workers. And a 2026 Wellhub study³ found that 83% of employees identify poor sleep as a contributing factor to burnout, a figure that demands attention when nearly nine in ten employees report burnout symptoms annually. Consider what this looks like in practice. A team member who slept poorly scrolls through emails at 7am already feeling behind. By mid-morning, a decision that should take minutes stretches into a 45-minute deliberation. After lunch, focus drops sharply, not because of the workload, but because the brain is running on insufficient rest. By 3pm, a second coffee masks the fatigue but does nothing for the impaired judgment underneath. Research shows that after 17 hours of continuous wakefulness, the equivalent of a normal waking day ending at 11pm, cognitive impairment matches that of someone who is legally intoxicated⁴. This is not an unusual day. For many employees, this is every day. Sleep rarely appears on the wellness agenda, leaving a significant and measurable performance gap unaddressed. The reason is partly cultural. Sleep is still widely perceived as a personal responsibility. But the research suggests otherwise: sleep is not a personal indulgence. It is a performance lever that affects every metric HR professionals are already tracking: productivity, absenteeism, burnout, and retention. The same RAND study¹ that quantified the cost of insufficient sleep also found the flipside: if Canadians who sleep under six hours started sleeping just one hour more per night, it could add $12 billion to the national economy. The returns are not theoretical. They are measurable, achievable, and waiting to be captured. The good news is that addressing sleep does not require a major overhaul of existing wellness programs. Organizations can start by simply putting sleep on the wellness agenda. Most workplace wellness surveys ask about stress, mental health, and physical activity. Adding questions about sleep quality or duration to existing wellness assessments can provide baseline data to identify and measure the scope of the issue within their workforce. Leaders and managers who openly prioritize rest and recovery give permission for the rest of the organization to do the same. Small cultural shifts like discouraging late-night emails or respecting boundaries around after-hours communication can quietly improve sleep conditions across an entire team. None of these require a budget. They require intentional inclusion. Now consider what becomes possible. A team member, after two weeks of consistent, quality sleep, arrives at work already focused. The mid-morning decision is made in minutes. The afternoon dip is manageable, not debilitating. The second coffee becomes optional, not essential. Nothing else about their workload or responsibilities has changed. They show up more empathetic and more present for their customers, peers, and family. The only difference is how well they slept. The performance gap between these two versions of the same employee is not marginal. It is the difference between surviving and thriving. The question for HR professionals is no longer whether sleep affects organizational performance. The research has answered that definitively. The question is whether sleep has earned a place in their wellness strategy. And if not, what that gap is quietly costing their organization.

Future-Ready HR: A Recap of the CPHR Alberta 2026 Conference

By Jessica Jaithoo • June 25, 2026
Author: Rheya Patel , 2026 Social Media Committee Member Leading with Courage, Empathy, and Connection Over the past two days, people leaders and business professionals as well as members of our CPHR Alberta community gathered at the BMO Center in Calgary to explore the ever-evolving terrain of Human Resources, firmly reminding me just how incredibly interesting, as well as important our work is in daily organizational operations. Coming from an in-person perspective, the energy was incredible. As Co-Chair of this year’s Social Media Committee, I had the privilege of attending both days, capturing these moments and learning alongside all of you. The overarching theme of this year's conference was clear: while technology and processes are evolving, the future of HR is fundamentally asking us to be more human. Day 1: Adaptability and Breaking New Paths We kicked off Day 1 with a focus on Change Management. The first panel emphasized that in a world defined by constant shifts, HR must prioritize workforce planning and clear communication to remain resilient. One of the most unique panels on day 1 explored the world of Military Reservists led by three actively serving reservists. It was intriguing to learn about skills that can be transferred both "on and off the field"—such as leadership under pressure and community networking—and how undoubtedly invaluable they are to the professional world. Our panelists also touched on the vital importance of motivating and connecting with Canadian youth to build our future talent pipelines. Our closing panel was a powerful discussion on Leading the Future. The message was bold: do not wait for a path to be cleared for you. Courage is the Catalyst: Small ideas can spark massive change. Validation through Action: When you take the lead, others join the idea, creating the momentum needed to become a changemaker. A New Approach to Leadership: Instead of leading solely with data, processes, or solutions, the panel challenged us to lead with stories, questions, and silence. However, this was not the end. After all scheduled events, the day wrapped up with an HR Social in our exhibit hall. And though my duties were finished for the day, I took full advantage of the opportunity to meet with other HR professionals to continue to learn and grow. Receiving invaluable tips on starting off my own career as an emerging HR professional. Day 2: Culture, Integrity, and the AI Balance Day 2 shifted our focus toward the internal health of our organizations. I firmly believe that organizations should take care of the people within, just as they care about the people on the outside. We can think of it as how we take care of ourselves and each other. Empathy causes us to care deeply for others, but sometimes caring for ourselves can lose priority in our day to day lives, but our bodies are tuned in to making sure we don’t forget. Such as internal signals to let us know when we’re tired, our stomachs rumbling to indicate hunger. These internal signals can be a mini, personal version of an HR group, taking care of the internal needs while we take care of external needs. Starting bright and early, our opening keynote speaker addressed the difficult reality and complexities of toxic bosses. As HR professionals, it is our responsibility to ensure toxicity isn't "hidden in plain sight," to hold these bosses accountable, and to protect employees from potential retaliation when reporting harmful behavior. It is part of our role to reach the root of the issue and help to resolve it before the weeds grow out of control. Our first micro-session of the day dove into a matter that has become a topic of intense discussion as of recently. Our Aging Workforce. The speaker brought up insightful thoughts on mitigating the impacts, redesigning work environments to support employees at every life stage. By debunking the myth that older workers are "more expensive" and encouraging mentorship between generations, we create a more inclusive culture. The Role of Trust and Culture The second microsession of the day served as a great reminder to all those who attended the conference, that culture and trust are formed much earlier than we often assume. From the transparency of the hiring process to the clarity of defined roles, the employee experience begins the moment trust is established. And this can serve as a defining factor in a candidate’s decision when applying for roles as well as accepting offers. The "Ghost of AI" vs. Human Connection I had the pleasure of attending one of the three offered breakout sessions for day 2, and it touched on an increasingly more relevant concern emerging in the HR world and in the workforce in general. Artificial Intelligence. While AI is a powerful tool for managing vast amounts of data and streamlining applications, we must be wary of its "ghosts." The AI Limit: While AI can assist in conflict analysis, it is largely useless in resolving conflict if there is no genuine human connection. Three Smarts: To navigate conflict, we need a balance of book smarts, street smarts, and—most importantly—emotional smarts. Connection is the Cure: As we use AI more, we risk connecting with each other less. Conflict resolution requires building real bridges, not just analyzing data. With AI becoming much more prevalent in today’s workforce, being more reliable in terms of productivity and efficiency, it is missing the lifeblood of any organization. Being human. While AI has many uses and can easily adapt on the flick of a dime, it is us, the culture, being human, that makes a workplace come to life. Closing with Empathy To close out this years’ CPHR conference, our final keynote on transformative leadership was led by the Honourable, Beverley McLachlin, the first female and longest-serving Chief Justice. While short, it had to be the most powerful session I got to attend over the two day conference. The lesson was simple, yet profound: Leading with integrity and empathy means finding the best in your people and highlighting their unique strengths to succeed as a unified team. And I believe this is what HR is about. Working with people that bring out the best in each other to form strength and unity in the workforce. Looking Ahead to 2027 I hope everyone learned something invaluable that changes the way they work. That we all remember, in the end, the future isn't just about efficiency; it's about courage, flexibility, and a deep commitment to the people we serve. It was a privilege to be part of capturing insights from the Conference with the Social Media Committee. You’ll soon have the opportunity to revisit select sessions when our On Demand offering launches. Stay tuned this fall for ticket sales for the CPHR Alberta 2027 Conference, happening in Edmonton on June 9th and 10th. We can’t wait to welcome you back!
MORE NEWS