Support After Bereavement

Author : CPHR Alberta 

On April 28, we observe the National Day of Mourning, a time to pay tribute to and commemorate those who have been lost or harmed in workplace incidents. In light of this day, we seek to harness this collective awareness to encourage employers and organizations to reexamine their bereavement policies, with a focus on providing ongoing support to individuals after a loss. It is essential to recognize that the process of grieving extends well beyond an employee's return to the workplace; therefore, proactive measures taken in advance can greatly assist during such trying times. Grief is a unique and individual experience, and each person navigates it in their own way.

Acknowledgement and Compassion 

Numerous individuals seek acknowledgment and support when navigating loss, emphasizing the significance of respecting their boundaries on the matter. When an employee confides in you about a loss, it is crucial to inquire about their preferences regarding communication with colleagues and reassure them of your commitment to honouring their privacy, should they desire it.

Please make sure to regularly check in with the employee and establish a space of open communication where they feel comfortable sharing their thoughts and needs as they cope with their loss. Given that their needs may vary on a daily basis, it's crucial to provide a safe and supportive environment for them to express their evolving requirements.

As a supportive colleague, when someone shares their experience of loss with the team, it's important to show them that their feelings are recognized and valued. Take the time to acknowledge their loss, inquire about how they are feeling that day, be attentive to their needs, and offer them the chance to open up to you whenever they feel ready.

Flexibility 

Providing employees with a flexible work environment is a wonderful way to support them as they transition back to work. Each day may present its own set of challenges, some of which may be more difficult than others. Allowing employees the option to work from the comfort of their own home can help simplify their daily tasks. Encourage discussions about their workload and ongoing projects. Offer to help with any tasks they may need assistance with as they adjust to being back at work. Emotions can arise unexpectedly, so it's important to let employees know that they have the freedom to take a moment to process any strong emotions that may come up during the workday. They should never feel pressured to carry on with their tasks if they are struggling with tough feelings.

Provide professional support and resources 

Collaborate with businesses to provide training sessions and workshops aimed at empowering your team members with essential skills to navigate difficult times, including insights on the grieving journey, active listening techniques, and fostering empathy. Be prepared with a roster of experts for when challenges arise. Offer mental health resources, access to professional services, and promote self-care practices to aid employees in their healing process.

Understand the company EAP and recommend options for the employee to utilize the available resources.  If EAPs are not a feasible option, look into creating an Employee Assistance Fund. This was previously done by U.S. Bank, funded by employee contributions with donations matched by the company. Read more about this opportunity here. Many colleagues may want to support individuals grieving; this allows them that opportunity while the grieving employee can maintain privacy for what they may need support with. 

Another option is to create a fundraiser on behalf of the employee (with their permission) and ask colleagues to support them however they can. 

Navigating grief in both professional and personal settings can present significant challenges. It is crucial to offer support to our employees and coworkers, recognizing that each individual copes in their own way. Proactively preparing for these situations is key to avoiding a hasty reaction when faced with them. Shying away from discussions about grief serves no one well. Initiate these conversations today and equip yourself with the necessary resources to handle such circumstances, which are bound to arise.