Open Letter to Middle-Aged White People in the Workplace

22
Feb 2023
554
A woman is sitting at a table with a laptop and a cup of coffee.

Author:  Sean McEwen (he/him), Director of Operations at the Gateway to Equity, Diversity & Inclusion (GEDI) Hub

As one learns more about workplace equity, diversity and inclusion, it becomes increasingly apparent that the ‘middle-aged, straight, white person’ demographic is viewed as the source of a great many problems. That’s a realization that can be relatively uncomfortable – that people from diversity groups and their allies see my demographical identity as the current and historical root of a litany of societal and workplace equity issues. It doesn’t feel good to be a target of this increased scrutiny and skepticism; to be arbitrarily considered suspect as though I were,… 

What? A Black person? An Indigenous person? A Muslim immigrant? If we just let ourselves reflect on  that discomfort and engage our imagination and our empathy, it’s not difficult to acknowledge the obvious. The discomfort arising from increasing awareness and attention to equity, diversity and inclusion issues is a fraction of the discomfort felt by racialized, Indigenous and LGBTQ2S people as they attempt to navigate a society and a workplace shaped predominantly by white, Euro-centric, colonizer culture. I raise colonization for the simple reason that the structural and cultural elements that have shaped governance, society, policies, and workplaces for the last 150 years remain deeply embedded in current systems. To reframe – virtually all of the workplace systems upon which we rely (including governance, recruitment and personnel management) are systems that were created by people in power – yes – predominantly middle-aged white guys.

When the driving force behind the creation of structures and systems is a single, homogenous group, we end up with systems and structures that make the most sense to, and disproportionately benefit, members of that group. This is the essence of equity work; the knowledge that many systemic and  structural elements of ‘workplace design’ draw from a very narrow cultural perspective that has traditionally viewed itself as more valid than other perspectives – and that this is not fair. Humans are extremely social animals. We are hard-wired to perceive social relatedness, inclusion and fairness as rewarding and to view their absence as threats. Research has shown that even witnessing ‘exclusion behaviour’ directed at colleagues results in a loss of trust and engagement at work. The costs to a workplace culture that tolerates inequity on a systemic and interpersonal level are reduced engagement, reduced performance, reduced employee retention and reduced capacity to attract staff. Our workforce is getting younger and more diverse by the month – these are not negligible costs.  

I’ll state the obvious; we improve at the things we give our attention to. The knowledge that equity, diversity and inclusion help workplaces to become more innovative, profitable and resilient is well researched and demonstrable. The what and why part of this is undeniable, it’s the ‘how-to’ part that we struggle with. A growth mindset, enough courage to make – and learn from – our mistakes, and the realization that our average, status-quo workplace contains a lengthy list of EDI blind spots are good place to start. Our workplace blind spots are the things that we don’t know that we don’t know. It’s common; we don’t clearly see the barriers and challenges that we ourselves don’t face – until we do. 

A seeing, hearing, able-bodied person is not going to see accessibility barriers clearly. A white man with an extensive professional network may not see the challenges and diminished opportunities faced by a person of colour who is new to Canada and seeking work. A confident, connected white woman, may not understand that her commentary about a Black woman’s ‘unique hair-style’ merely points out ‘difference’ and creates discomfort. A recruiter who has not faced overwhelming systemic, structural and interpersonal racism may not understand the lack of Indigenous applicants to their posted positions.  Learning more about our blind spots so that we can develop strategies to correct them in the name of compassion, fairness and inclusivity is what this work is about. Making sure that equity-deserving groups are represented in our workplaces and that their voices are heard is key to making positive change. It’s important that we do a lot of self-directed learning and avoid making equity-deserving groups ‘teach us’ everything we need to know, but the idea that we shouldn’t have diversity at work until we completely ‘fix’ equity leaves out the very perspectives our workplaces require. 

“How can I do better?” The courage to be vulnerable and ask this simple question with sincerity – and then act on it – may be the single most important leadership skill in the face of the sweeping workforce demographic shifts upon us. It’s time. It’s essential – and it’s the right thing to do. 


 

The views and opinions expressed in this blog post belong solely to the original author(s) and do not necessarily represent the views and opinions of CPHR Alberta.


The views and opinions expressed in this blog post belong solely to the original author(s) and do not necessarily represent the views and opinions of CPHR Alberta.



By Jessica Jaithoo August 26, 2025
Author : Veronica Flores, CPHR, Wood Buffalo Chapter In the fast-paced world of HR, we often talk about unconscious bias, diversity, and inclusion. But one subtle form of bias that continues to shape workplace dynamics, often without us realizing it, is the halo effect . The halo effect, as outlined in Canadian Organizational Behaviour by McShane, Steen, and Tasa, is a perceptual bias where our overall impression of someone, often shaped by a single trait, influences how we judge their other qualities. I experienced the halo effect in a way that has stayed with me ever since. As someone who immigrated to Canada from a vibrant Latino community, I brought with me not only my culture and language but also a strong set of personal values: dedication to excellence, deep respect for others, and a belief in the power of organization and continuous improvement. Over the years, I've built a life in Canada and grown professionally. One thing my colleagues quickly noticed? I’m extremely organized—my files are color-coded, I like to automate tasks and improve processes, and I genuinely believe that a tidy environment leads to a clear mind. But one day, that very strength—my love for order—became the only lens through which someone saw me, and not in the way I expected. Our team was switching workstations, and I noticed a new coworker, someone from a different cultural background, standing near their new desk, not quite settling in. I casually asked if they had moved in yet, and they replied, “I’m just waiting for you to clean it first.”  At first, I laughed, thinking it was a joke. But their expression stayed serious. That’s when it hit me: they had assumed I was there to clean their desk. Why? Because I’m Latina? Because I’m tidy? Because I was organizing my own space? I simply showed them where the cleaning supplies were and walked away. But the moment stayed with me, not just because it was uncomfortable, but because it revealed something deeper about how we perceive each other at work. Later, I opened up to another coworker about what had happened. She shared a story of her own: because she is from China, a colleague once asked her to perform acupuncture or massage their neck, assuming she must know traditional Chinese medicine. She was just as stunned as I had been. These assumptions weren’t rooted in malice, but they were rooted in stereotypes. And they show how the halo effect, when combined with cultural bias, can lead to reductive and even offensive conclusions. The Hidden Cost of Snap Judgments The halo effect doesn’t always manifest in such overt ways. Sometimes, it’s as subtle as assuming a soft-spoken employee lacks leadership potential or that someone who struggles with English isn’t as intelligent. These assumptions can influence hiring decisions, performance evaluations, and even day-to-day interactions. For HR professionals, the implications are significant. When we allow the halo effect to guide our perceptions, we risk reinforcing stereotypes and limiting opportunities for others. Worse, we may unknowingly create environments where people feel unseen or misjudged. Strategies to Counter the Halo Effect Here are a few practical ways HR professionals can help reduce the impact of the halo effect in their organizations: Get to know people beyond the surface. Take time to learn about your coworkers’ skills, experiences, and goals. Be mindful of cultural assumptions. Just because someone is from a particular background doesn’t mean they fit a cultural stereotype. Create space for conversations. Sharing stories, like the ones my coworker and I exchanged, can build empathy and awareness. Focus on inclusion, not just diversity. It’s not enough to have different people in the room. We need to ensure everyone is seen and valued for who they truly are. The halo effect reminds us that perception is powerful, but not always accurate. That day in the office reminded me that even positive traits can be misinterpreted when viewed through the wrong lens. And that inclusion means more than just being present; it means being seen clearly. So, as an HR professional, ask yourself: Are you seeing your coworkers for who they really are, or just through the halo of a single trait?
By Jessica Jaithoo August 8, 2025
Author : Nicole Mahieux, Nick Canning & Kendal Tremblay Mental health is increasingly recognized as a cornerstone of employee well-being, business resilience and community strength. For HR professionals, supporting mental health is no longer optional—it’s imperative. While conversations around mental health have gained traction in many industries, one critical sector still faces unique and persistent challenges: agriculture. Farmers and agricultural workers play a vital role in food production and national food security. Yet they are among the most vulnerable when it comes to mental health struggles. In fact, they experience some of the highest rates of stress, anxiety, depression—and even suicide. This is not just a personal issue. It's a workforce issue. It's a public health issue. It's a business issue. There are a range of compounding pressures makes farming one of the most mentally taxing professions.  These include: 1.Financial Stress & Unpredictability Unstable markets, weather-dependent outcomes, and shifting government policies contribute to a constant sense of economic uncertainty. 2. Isolation Many farmers work alone and live in rural areas where access to social support is limited. Social isolation increases vulnerability to mental health concerns. 3. Stigma Although mental health stigma is slowly decreasing, it remains a barrier—especially among men, who represent 74% of the agricultural workforce. Traditional gender norms often discourage open conversations or help-seeking.
By Jessica Jaithoo August 7, 2025
As a proud participant in the Glowing Hearts program , CPHR Alberta continues to champion the value that Canadian Armed Forces reservists bring to our workplaces. Since joining the program, we’ve seen firsthand how supporting reservists not only strengthens our communities but also enhances organizational resilience and leadership. The Value of Reservists in the Workplace Reservists are more than military personnel—they are strategic thinkers, adaptable leaders, and skilled collaborators. Their training equips them with discipline, problem-solving abilities, and a mission-focused mindset that translates seamlessly into civilian roles. Captain McKenzie Kibler of The Loyal Edmonton Regiment exemplifies this. In a recent deployment on Operation REASSURANCE, he developed leadership and operational skills that now enrich his civilian career. Watch his story here. Support, Recognition, and Incentives for Employers Supporting reservists doesn’t mean sacrificing business continuity—in fact, it opens the door to meaningful recognition and financial support. Through the Compensation for Employers of Reservists Program (CERP) , employers can receive grants to help offset operational costs when a reservist-employee is away for 30 days or more. At the same time, organizations that register their reservist leave policies with the Glowing Hearts program are publicly recognized on the Canadian Forces Liaison Council website and receive a certificate of support and digital badge. These benefits not only ease the logistical challenges of supporting reservists but also position your organization as a leader in community engagement and national service. Tools and Templates for HR Leaders To make it easier for organizations to support reservists, CPHR Alberta offers a Reservist Leave Policy Template. This resource outlines eligibility, leave procedures, compensation, and compliance with federal and provincial legislation—making it simple to implement a supportive policy. Access the template through the Member Portal.
MORE NEWS