How to Support Your Asian-Canadian Colleagues in the Workplace

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May 2022
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Author : Jenna Wenkoff, Communications Assistant at CPHR Alberta

May is Asian Heritage Month in Canada! It’s a perfect time to discuss the unhealthy stereotypes surrounding Asian-Canadians and what HR professionals can do to prevent them! To help tackle these questions, I interviewed two of our Asian-Canadian CPHR members:

A man standing in front of a wall that says it wide

First, I interviewed Norman Poon , the Co-founder and Chief Customer Officer at BitWide, a subscription-based sales and recruitment company that specializes in outsourcing tech labour and using modern tools like LinkedIn for recruitment.

A man is holding a baby in his lap while sitting in a chair.

Next, I interviewed Ankur Makanji , the Senior Advisor of Employee Experience and Organizational Effectiveness at Nutrien, one of the world’s largest fertilizer companies. Ankur supports employees by managing everything from onboarding to global engagement surveys that are sent out to 27000 employees across North America, Latin America, Europe and Australia.

The Model Minority Myth

Norman and Ankur had similar answers when asked which stereotypes they wished people would unlearn about Asian-Canadians. Norman argued that “Asian-Canadians have this unfair stereotype of being this model minority . They are expected to just sit there, be quiet, shut up and not cause trouble.”

The Canadian Encyclopedia claims that the model minority myth : “…depicts Asians as hard-working, successful at school and in the workplace, and as economically prosperous.” This myth not only pits other minority groups against Asians, but depicts Asians as being ‘compliant’ and passive as the model minority.  

Similarly, Ankur thinks “[people believe] that Asians aren’t suited for leadership roles because they lack the soft skills required by leaders and that our communication skills in English aren’t that good. There is a perception that Asian-Canadians tend to be more quiet and more compliant.”

Because of these stereotypes, Asians are often passed up for leadership roles. For example, a 2021 report by the CPAC Institute found that Chinese-Canadians in the Greater Toronto Area, despite making up 11.1% of the population, only make up 2.17% of chief administrative officers, city managers, deputy city managers and commissioners. This means they are represented 80.45% less than what they should be in proportion to their population size. CPAC had similar findings across every area of leadership they reviewed across the GTA. 

We must remember that the model minority myth is just that, a myth. Not only are Norman and Ankur great leaders, but Norman is so talkative and charismatic that he somehow got me talking about Sailor Moon during our interview, and Ankur was extremely articulate and well-spoken. Not to mention that both of them went into HR because they love people and psychology.

They also mentioned the stereotype that Asians are good at math or are STEM obsessed. Norman even enrolled in accounting in university before discovering his love of the human dynamics of HR. It’s a good reminder to not assume someone’s skill set based on how they look.

Accents

I asked Norman what employers and HR professionals can do to support their Asian-Canadian employees. He argues that accent reduction is key, which he admits is a controversial take. He believes that East Asians, when compared to other immigrants, are missing out on leadership positions largely because of their accents. “For example, I just interviewed a man from Latin America for a CEO role at a not-for-profit. He came to Canada 5 years ago, didn’t speak a lick of English and 5-6 years later he’s being interviewed for a CEO position.”

He thinks East Asian immigrants in particular have trouble picking up English pronunciation because “East Asian languages like Chinese, Korean, Japanese and Vietnamese aren’t phonetic based, they are character-based.” Because of this, he thinks that HR teams and government organizations should push for accent reduction classes.

“We should push for the government to fund accent reduction, the government is so obsessed with ESL, but one group that’s falling through the cracks, are highly trained highly educated professionals that don’t really need ESL they just need help with accent reduction.”

I wanted to push back on this a bit. I asked Norman if hiring managers and such should learn to understand different accents, and of course he agreed.

“Yes for sure, it’s about hearing that accent, communicating and encouraging them to speak more, become more confident and use the language.”

Regardless of where you stand on this issue, accents are definitely something HR professionals should be thinking about and be sensitive to.

Get to Know Your Asian Colleagues

Ankur believes one of the best ways to support your Asian-Canadian colleagues is simply by having conversations with them and getting to know them.

Have a conversation with your colleagues from Asian backgrounds, ask questions about their background, get to know them. Ask what do they like? What is their family structure like? What kind of religion do they practice?”

Ankur’s company Nutrien set up something called a ‘ Living Library ’, where employees could interview volunteers about their personal background and experience. Nutrien hopes that “By learning about others and asking questions to understand more, we break down barriers. We learn that we are all human, no matter how different we may seem on the surface.”

Ankur also reassured me that it’s okay to ask questions like, how do you pronounce your name? It’s important that we treat everyone equally, and take the time to learn about different cultures.

“In Asian culture, we are taught to express ourselves with moderation and restraint, and to not disagree openly in order to maintain harmony. Keeping this in mind, don’t assume your colleagues of Asian background don’t have opinions. They may be a bit introverted, so you can take the first step to ask them for their thoughts and encourage them to speak up . Doing so continually will create a safe space for your employees.”

More Tips for HR Professionals

Here are a few more ways you can support your Asian-Canadian colleagues according to Norman and Ankur:

  • Check-in with your colleagues to see how they want to advance in their careers.
  • Implement a benefits program that include parents and grandparents as dependants.
  • Be brave and address problems head-on.  
  • As a hiring manager, consider why an Asian-Canadian applicant may not have been promoted or spent a short amount of time in their previous role.
  • Consider giving people who struggle with English interview questions in advance.
  • Remember that ‘Asian-Canadian’ is not an all-encompassing term, and that it includes many diverse groups of people.

Ultimately, it’s important that we get to know our Asian colleagues and that we offer them a safe space to speak their minds. We should also speak up if we see them being passed up for promotions! Let’s work together to challenge the model minority myth, not only in our workplaces, but in our communities at large.



About the author: Jenna Wenkoff is the Communications Assistant at CPHR Alberta. With a background in philosophy and communications, she loves asking 'why' and always tries to incorporate DEIB into her communications. She has experience with the Canadian Celiac Association, environmental non-profits, and is excited to learn more about the intersection of communications and human resources.



The views and opinions expressed in this blog post belong solely to the original author(s) and interviewee(s) and do not necessarily represent the views and opinions of CPHR Alberta.


 

 


The views and opinions expressed in this blog post belong solely to the original author(s) and do not necessarily represent the views and opinions of CPHR Alberta.



By Jessica Jaithoo August 21, 2026
Each year on August 26th, Women’s Equality Day offers an opportunity to reflect on progress toward gender equity while recognizing the work that remains. While legislative milestones have helped create a more equitable foundation, the lived experiences of women in today’s workplaces tell a more nuanced story. To explore this further, we invited a group of women leaders to share their perspectives on equality in practice, the barriers that persist, and the actions needed to drive meaningful change. Their responses highlight both the progress made and the opportunities ahead. Contributors: Chelsea Harper, Director of Human Resources, Stoppler Hughes Christine Dagenais, Founder and CEO, Bright Wire Leadership Development Connie De Ciancio, Chief Commercial Officer, Strathcona Resources Michelle Dulmadge, Executive Vice President Human Resources, Surerus Murphy Rosy Makkar-Sethi, Portfolio Head of HR, Volaris Group Sabrina Brock, Vice President Human Resources, TriSummit Utilities Inc. To guide the discussion, we asked each contributor to reflect on three questions: What does women’s equality truly mean to you in today’s professional or leadership context, beyond formal policies or stated commitments? From your experience, what structural or cultural barrier continues to limit women’s advancement, and where do you see the greatest opportunity for progress? What is one action by leaders or organizations that can meaningfully advance women’s equality, and why does it matter now? Across responses, women’s equality was described not just as a policy outcome, but as a lived experience of fairness, recognition, and opportunity. As Chelsea shared: “It requires acknowledging that women have historically been conditioned differently in the workplace and society. The goal is to build workplaces where women are valued, compensated, and developed equitably enough that gender eventually becomes irrelevant to the conversation.” Connie emphasized fairness in assessment: “It is when people are genuinely assessed on their capability, judgment, performance, and leadership potential, not on assumptions or labels. It is not about lowering the bar or advancing someone because of gender; it is about making sure the best person has a fair opportunity to step forward and be recognized.” Sabrina reflected: “It is the experience of truly feeling valued for who you are as a professional and as a leader, where gender is not a topic of conversation. It also means being surrounded by more women in senior leadership roles due to equal access to stretch roles, equivalent tolerance for risk-taking, and performance judged by the same standards.” Despite progress for women in the workplace, certain barriers remain and are often invisible to those who have not experienced it. Chelsea reinforces the deeper context behind these challenges: “A true commitment to women’s equality requires acknowledging that history and understanding how deeply it still impacts confidence, negotiation, leadership presence, and career progression today.” Rosy names it directly: “A persistent barrier I continue to see is the reliance on subjective notions of leadership potential, often shaped by familiarity and unconscious bias. In my experience, this disproportionately impacts women, and even more so women of colour, whose strengths and leadership styles may not align with the traditional model. I have seen how this can limit access to opportunity despite clear capability and performance.” Subjectivity, when left unchecked, defaults to familiarity. Familiarity tends to favour the dominant group even when it is not intentional. This habit will continue to be consequential in the workplace. Sabrina offers a common example of how this bias shows up in practice: “If the behaviour is assertiveness, men may be seen as strong, confident, decisive leaders; however, when a woman behaves that way, they may be seen as aggressive, difficult, or abrasive.” The good news: Michelle calls for organizational accountability. “When equity is treated as a business discipline, not just a values statement, it becomes measurable and sustainable.” Christine adds the human dimension: “Real progress happens when women stop waiting for permission and start taking their seat at the table and when men in leadership actively sponsor and advocate for women, not simply as a diversity initiative, but because it strengthens teams and organizations.” Together, they point to the same truth: meaningful advancement requires both systemic intention and individual confidence. These examples are not seeking for exception, but consistency. Women want to be seen clearly, assessed fairly, and given the same opportunities to rise, or stumble, that their peers receive without having to ask. Building on this, one theme emerged clearly in how contributors see progress taking shape: the importance of sponsorship. Respondents highlighted the impact of leaders actively advocating for capable colleagues - particularly those who may not yet recognize their own potential or have had opportunities to demonstrate it. Rosy emphasizes the role of leadership influence, noting that “When leaders use their influence to advocate for women in succession discussions, critical assignments, and promotion decisions, opportunities for women increase significantly”. Similarly, Michelle reflects on the tangible impact of sponsorship in practice: “In my career, the moments that accelerated growth were when a leader put my name forward for something I had not yet been given the chance to prove at scale. Those decisions build confidence, capability, and visibility in ways that formal development programs cannot”. The urgency of this approach is reinforced by Connie, who notes, “This matters now because organizations need the strongest possible leaders, and they cannot afford to overlook capable people who may simply need a push to step up.” Christine expands on this broader organizational impact, stating “The leaders who understand this do not see equality as a favour or a quota. They recognize, as research continues to show, that advancing women’s equality is a strategic advantage. And importantly, they understand that creating greater equality is not a zero-sum game. When women rise, organizations, teams, and communities benefit alongside them.” Collectively, these perspectives highlight key actions: sponsorship, creating meaningful opportunities for growth, and encouraging individuals to recognize and step into their potential. Advancing women’s equality requires intention, advocacy, and action - turning insight into impact by championing talent and ensuring no potential goes overlooked.
By Jessica Jaithoo August 19, 2026
Author: Kanwaljit Chaudhry We often begin developing leaders after we have given them something to lead. Someone is promoted into their first supervisory role. They join a leadership development program, receive coaching, attend workshops, or are paired with a mentor. All of these can be valuable. But by then, leadership development has already been happening. Long before the title arrives, people are learning how to exercise judgment, influence others, navigate disagreement, take responsibility and make decisions when the answer is not obvious. The question for HR is: Do we have to wait for the title to help those capabilities grow? Create opportunities, not just programs Some of the most valuable leadership development happens through work itself. A stretch assignment. Leading a small project. Presenting an idea to senior colleagues. Coordinating people who do not report to you. Navigating competing priorities. Being trusted to make a decision rather than simply carrying one out. None requires a management title. HR can help organizations look at development as not only as courses people attend, but as experiences people need. That may mean encouraging managers to distribute meaningful opportunities rather than repeatedly turning to the person who is already proven. It may mean designing project work so different employees have opportunities to lead. It may mean making mentoring, coaching or job-shadowing available before someone enters a formal leadership pipeline. The objective is not to make everyone a manager. It is to give more people opportunities to build capabilities that will serve them whether or not formal leadership is their eventual destination. Make room to learn from experience Experience alone does not necessarily create development. Two people can go through similar experiences and take very different things from them. What often makes the difference is the opportunity to reflect: What worked? What didn't? What did I notice about myself? 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And it can happen when an employee has someone who helps them make sense of an experience rather than simply move on to the next task. HR cannot manufacture leaders. But HR can help create workplaces where people have opportunities to practise judgment, responsibility, influence and reflection long before a title makes those things part of their job description. Perhaps the question is not only “Who are our future leaders?” It is also: “What are we doing today that gives future leadership capacity a chance to emerge?”
By Marina Perkovic July 22, 2026
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