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Conflict to Innovation - Networking at Noon - Calgary

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Thursday , September 12 , 2019 at 12:00 pm to 1:30 pm
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September 12, 2019
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Members: Complimentary | Early Bird Non-member: $23 | Non-member $35
CPHR Alberta Office - Calgary
Early Bird End Date - September 1, 2019

*Attending this event counts as 1 CPD hours - please save the confirmation of attendance email for your CPD log. 

*Please review our Cancellation Policy before registering

About the Event

Creative Change can Emerge from Conflict

William Ury is the author of Getting to Yes, a leading expert in resolving conflict and states "Our present challenge is to change the culture of conflict itself, within our workplaces, our communities, and our world. We must create a culture where even the most serious disputes are handled not on the basis of coercion or force, but from mutual respect and coexistence. Far from eliminating differences, our challenge is to make the world safe for differences.” Join us as Michelle Phaneuf a Calgary Conflict Resolution Professional leads us in a dialogue on how we can structure conversations to ensure participants are in a state of mind to innovate during times of tough transformation.

In this session you will learn to:

  • Explore the perception of conflict and what it means to ourselves and others
  • Understand the neuroscience of our brain in conflict
  • Learn a structure for successful conversations

About the Speaker

Michelle Phaneuf 

Michelle Phaneuf is a Chartered mediator, Certified Coach and trained Ombudsman who utilizes interest-based tools to bring awareness and empathy to manage difficult situations in a non-confrontational manner.  As a partner with Workplace Fairness West she has extensive experience supporting organizations with change and conflict.  Michelle believes that values-based collaborative dialogue leads to innovation, engagement and productivity.


  • 12:00 pm to 12:15 pm Registration
  • 12:15 pm to 1:15 pm Presentation
  • 1:00 pm to 1:30 pm Q/A & Casual Networking 


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