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Conflict to Innovation
*Attending this event counts as 1 CPD hours - please save the confirmation of attendance email for your CPD log.
*Please review our Cancellation Policy before registering
About the Event
Creative Change can Emerge from Conflict
William Ury is the author of Getting to Yes, a leading expert in resolving conflict and states "Our present challenge is to change the culture of conflict itself, within our workplaces, our communities, and our world. We must create a culture where even the most serious disputes are handled not on the basis of coercion or force, but from mutual respect and coexistence. Far from eliminating differences, our challenge is to make the world safe for differences.” Join us as Michelle Phaneuf a Calgary Conflict Resolution Professional leads us in a dialogue on how we can structure conversations to ensure participants are in a state of mind to innovate during times of tough transformation.
About the Speaker
Michelle Phaneuf is a Chartered mediator, Certified Coach and trained Ombudsman who utilizes interest-based tools to bring awareness and empathy to manage difficult situations in a non-confrontational manner. As a partner with Workplace Fairness West she has extensive experience supporting organizations with change and conflict. Michelle believes that values-based collaborative dialogue leads to innovation, engagement and productivity.
- 12:00 pm to 12:15 pm Registration
- 12:15 pm to 1:15 pm Presentation
- 1:15 pm to 1:30 pm Q/A & Casual Networking
Thank you for your interest in this session. Due to popularity, the registration of this session is full. Please contact Nicole Bourgeois at firstname.lastname@example.org should you wish to be added to the wait list. Thank you.
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